Practical Step Press


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Privacy and Security Policy

Practical Step Press is the sole owner of the information collected on the www.PracticalStepPress.com website. We are committed to protecting your personal information. Feel free to contact us if you have any questions about our privacy policy. We can be reached via email at support@PracticalStepPress.com.

What Information Do We Collect?

For each visitor to our website, we collect browser information and other non-user specific information to support the operation of our website.

Purchasing Products

When purchasing a product from us, we request certain information from you on our order form. You must provide contact information (e.g. name, email, telephone number, and shipping address) and financial information (e.g. credit card number, expiration date). We will only use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Creating Customer Accounts

When creating an account, you must first create a user name and password. During registration you are required to give contact information (such as name and email address). We use this information to contact you with information you have requested. Your personal account information will NOT be shared with other third party companies.

Tell a Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Practical Step Press stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at remove@PracticalStepPress.com to request that we remove this information from our database.

How Do We Use The Information We Collect?

We only use the information we collect to process and fulfill your orders, to notify you of the status of your orders, and to send you information you have requested.

However, we may be legally required to disclose your personally identifiable information if we are served with a court order, legal process pursuant to a judicial proceeding, or if it is otherwise legally necessary.

How Do We Protect Your Information?

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us at support@PracticalStepPress.com.

What Is Our Email Policy?

Practical Step Press does not send unsolicited "junk" email, or share your email with other organizations. We use email to communicate with our customers, to confirm product orders placed online, and to send information that a customer has requested. If you receive an unwanted email from us, you can prevent future emails by contacting us at remove@PracticalStepPress.com.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request and to manage your account. We will communicate with you only by email.

Changes In This Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

What About Cookies?

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We, as with most websites, use cookies to enhance your experience on this site. We link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

We use session ID cookies to record session information, such as items that consumers add to their shopping cart or wish lists, and alert visitors to new areas that we think might be of interest to them when they return to our site. We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

How To Access Your Personal Information?

Upon request, we provide site visitors with access, and a brief description, to all personally identifiable information that we maintain about them. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by making the change on your account information page or by emailing our Customer Support at support@PracticalStepPress.com.

What Is Our Opt-out Policy?

We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information.

If you no longer wish to receive email notices, you may opt-out of receiving them by emailing us at remove@PracticalStepPress.com.

If you feel that this site is not following its stated information policy, please contact us at the above addresses, state or local chapters of the Better Business Bureau, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.

Last updated February 17, 2010